Mini World Australia Privacy Statement

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Introduction

The privacy of Mini World Australia website visitors and customers is of paramount importance to us. We adhere closely to the National Privacy Principles under the Australian Privacy Act 1988 (as amended by the Privacy Amendment (Private Sector) Act 2000).

This Privacy Policy explains how Mini World Australia protects the privacy of your personal information under these principles. It applies to any personal information you provide to us when registering or purchasing through our website www.miniworld.com.au.

It also explains the choices available to you regarding how we use your information, and how you can access or update it.

 

Information We Collect

The type of information collected depends on your interactions with us. For example:

• When purchasing a product: your name, email, delivery address, mobile/telephone numbers, and other relevant order details.

By providing personal details (e.g., name, address, email) at checkout or account registration, you consent to their use in fulfilling your order or contacting you regarding our services.

 

How We Collect Information

We may collect personal information when you:

• Visit our website

• Communicate with us by phone, email, SMS, or letter

• Interact with us in person

• Complete online forms to facilitate a transaction

We will not collect information without your consent, which is assumed when you submit required details for an order or inquiry.

 

How We Use Your Personal Information

We use your personal information to:

• Facilitate your access to our website, products, and services

• Deliver purchased products

• Conduct marketing activities

• Provide updates about our products and services

• Seek feedback on our products, services, and website

• Send newsletters (if you subscribe)

Some information is essential to identify you correctly as a customer; other details help us better understand our audience and tailor our offerings.

 

Newsletters

By subscribing, you consent to receive newsletters and marketing notices from Mini World Australia (“MWA”) via email, SMS, mail, or social media.

Every communication will identify MWA as the sender and provide an unsubscribe or opt-out option. You may also request removal at any time via our website contact form.

 

Disclosure to Third Parties

We may disclose your personal information to third parties only when necessary, for example:

• To deliver purchased products

• To process payments (electronic funds transfer, credit card processing)

Our contractors are strictly limited in their use of your information and may only handle it for the purpose we provide.

We may also disclose your information when required by law, to prevent threats to life/health, to enforce the law, or to investigate unlawful activity. Additionally, Google may receive transaction details for product or service review purposes.

We will never trade, rent, or sell your personal information.

 

Access & Correction of Information

You may request access to, or correction of, your personal information at any time. Requests will be handled within a reasonable timeframe.

If access is denied (for legal exceptions), we will provide the reasons and explain the relevant provisions under the National Privacy Principles.

 

Keeping Your Information Up to Date

We take reasonable steps to ensure personal information is accurate and current. If you believe it is inaccurate or incomplete, please contact us to correct or update it.

 

Updating or Deleting Your Information

You may update your details via your account page or by contacting Customer Support. If you no longer wish to use our services, you may request deletion of your information.

 

Choice & Opt-Out

You may opt out of newsletters or marketing messages at any time by:

• Clicking the unsubscribe link in emails

• Opting out of SMS marketing

• Changing your account preferences

• Contacting us directly

 

Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to:

• Store preferences and profile information

• Support Google Customer Reviews

• Provide statistical usage information (non-personal)

• Allow third-party vendors to display ads based on your preferences

You may delete or block cookies at any time while browsing our website.

 

Live Chat

Our live chat feature may collect your name and email address when offline so we can respond to your inquiry.

 

Surveys & Contests

Participation in surveys or contests is voluntary. We may request contact details (e.g., name, shipping address) or demographic details (e.g., postcode).

 

Security of Your Personal Information

We take all reasonable measures to secure your data:

• Electronic data is protected with firewalls, SSL encryption, passwords, anti-virus software, and email filters.

• Hard-copy data is securely stored.

After transactions are finalized, records (electronic and physical) are securely archived. After 7 years, both are permanently destroyed.

 

Data Retention

If you wish to cancel your account or stop using our services, contact us. We may retain necessary data only as required to meet legal obligations, resolve disputes, or enforce agreements.

 

Resolving Concerns

If you wish to access your information, make a privacy complaint, or have a query about how your data is handled, please write to:

The Privacy Officer
PO Box 3113
Llandilo NSW 2747

We will respond promptly to all queries and complaints.

 

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect business or legal changes. Updates will be published at www.miniworld.com.au, and we encourage you to review this page periodically.